(4.7 / 5)12+ Ratings

Hipcamp Reviews

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Overall Rating

4.7
12 Reviews
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About Hipcamp

Hipcamp is a platform that connects people with unique outdoor stays. It offers a comprehensive resource for discovering and reserving tent camping, RV parks, cabins, treehouses, and glamping sites. The platform works with landowners to provide access to private campsites that are not available elsewhere. Users can explore various destinations, filter by camping style, read real camper reviews, and book directly through the Hipcamp app or website. Hipcamp also allows landowners to earn money by hosting campers on their property. The platform emphasizes safety and offers a weather guarantee, reimbursing users if it rains during their trip. Hipcamp is known for its extensive selection of campsites and its user-friendly interface, making it a popular choice for outdoor enthusiasts.

Hipcamp Pros & Cons

Pros of Hipcamp.com:

  1. Variety of Campsites: Hipcamp offers a wide variety of campsites, including tent camping, RV spots, glamping, cabins, treehouses, and yurts.
  2. Unique Stays: It provides unique outdoor stays, allowing campers to explore new places and meet new people while supporting the protection of wild places.
  3. User-Friendly Interface: The app is easy to use, with a filter feature that allows users to find different camping styles.
  4. Community Support: Hipcamp relies on the community to contribute quality reviews and photos, helping future campers make informed decisions.
  5. Host Safety and Quality Assurance: Hipcamp vets its hosts and requires them to abide by Hosting Standards and an Inclusion Policy, ensuring safe stays.

Cons of Hipcamp.com:

  1. Review Manipulation: There have been complaints about hosts being able to remove negative reviews and photos, potentially creating an artificial 100% 5-star rating.
  2. Customer Service Issues: Some users have reported difficulties in contacting customer support and resolving issues, such as cancellation fees and refunds.
  3. Pest Control and Safety Concerns: There have been instances where campers experienced pest control issues, such as bed bugs, without adequate compensation or mitigation policies.
  4. Technical Issues: Some users have found the app difficult to use, with complaints about poor administration and unhelpful customer support.

Overall: Hipcamp offers a unique and diverse camping experience, but it also faces challenges related to review manipulation, customer service, and safety concerns.

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Hipcamp Customer Reviews (12)

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Maximilian Probst
Maximilian Probst
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Jul 30, 2024
Mary Sales
Mary Sales
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Jul 30, 2024
Stacey Franklin
Stacey Franklin
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Jul 28, 2024
Anabel Fuentes
Anabel Fuentes
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Jul 28, 2024
Odette Lévesque
Odette Lévesque
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Jul 28, 2024
Dorothy Howard
Dorothy Howard
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Jul 27, 2024
Latimer Jobin
Latimer Jobin
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Jul 27, 2024
Candy Chausse
Candy Chausse
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Jul 26, 2024
Daniel Hirsch
Daniel Hirsch
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Jul 26, 2024
Maik Wexler
Maik Wexler
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Jul 25, 2024

Hipcamp Customer’s Q&A

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Hipcamp Features and Benefits

Hipcamp is an innovative online platform that connects campers with private landowners, offering a wide range of unique outdoor stays. Key features include:

  • Diverse Accommodations: Options range from tent camping, RV parks, cabins, treehouses, to glamping.
  • User-Friendly Interface: The website and mobile app are designed for easy navigation and booking.
  • Real-Time Availability: Provides up-to-date information on campsite availability.
  • Search Filters: Allows users to filter by location, accommodation type, amenities, and activities.
  • Community and Sustainability: Supports landowners by enabling them to earn income while preserving their land.
  • Environmental Stewardship: Promotes spending time in nature and environmental awareness.

Benefits include:

  • Accessibility: Makes camping more accessible and enjoyable.
  • Comfort and Convenience: Offers amenities like comfortable beds, cooking facilities, and private bathrooms.
  • Physical and Mental Well-being: Spending time outdoors can improve mood, reduce stress, and increase creativity.
  • Adventure and Exploration: Provides opportunities for activities like hiking, fishing, and stargazing.
  • Memorable Experiences: Creates cherished memories through unique outdoor adventures.

Hipcamp Pricing

Hipcamp offers a variety of pricing options depending on the type of accommodation and location. Here are some general price ranges:

  • Tent Sites: Typically range from $10 to $30 per night.
  • RV Sites: Generally cost between $20 to $40 per night.
  • Structures: Such as cabins, glamping tents, yurts, and treehouses, usually start at $75+ per night.

These prices can vary based on factors like location, amenities, and the time of year.

Payment Method

Hipcamp.com offers two options for payment to hosts: Direct Deposit and PayPal.

For US Hosts, payment for a booking is initiated the Tuesday following the Hipcamper's checkout date. Direct Deposit transactions often take 24-48hrs, so the payout may not appear in the account until the next day or two. It is not recommended to use a savings account for direct deposit as it can cause issues with deliverability. PayPal tends to deposit funds within 2-4 hours of payouts being issued.

Canadian Hosts are paid via Direct Deposit only. The payment for a booking is initiated the Wednesday following the Hipcamper's checkout date. These transactions often take 4-5 days.

Australian Hosts are also paid via Direct Deposit only. The payment for a booking is initiated the Wednesday following the Hipcamper's checkout date. These transactions often take 24-48hrs.

To add a payout method, hosts need to log into their Hipcamp account, and head to the Payouts page. In the "Manage payments and taxes" section, they can add their bank info (or PayPal email address for US) so the payouts can start being processed. All fields must be filled in completely, and then a notification should appear that everything has been saved correctly. Any Hosts who will receive payouts via direct deposit will need to create a free Stripe account, which is Hipcamp's secure payment processor. Stripe will require the host to provide certain information.

Please note that the above information is subject to change and it's always a good idea to check the latest on the official website.

Hipcamp FAQs

FAQ

Hipcamp Alternatives

Top 10 alternatives to Hipcamp.com include:

  1. BookOutdoors: Offers a wide variety of options, from cabins to glamping resorts.
  2. HomeCamper: Connects travelers with hosts in private gardens across 42 countries.
  3. Canopy & Stars: Provides unique and off-grid holiday experiences, including glamping and treehouse stays.
  4. Baia Holiday Travels & Leisure: Offers camping and vacation solutions, including mobile homes and apartments.
  5. Harvest Hosts: Connects RV travelers with host locations like farms and vineyards.
  6. iOverlander: Uses crowd-sourced information to uncover dispersed campsites and points of interest.
  7. Campendium: Features a large library of RV parks, campgrounds, and other campsites with user reviews and photos.
  8. FreeCampsites.net: Identifies specific campsites and provides knowledge for exploring unknown areas.
  9. Recreation.gov: Allows reservations for public parks and campgrounds throughout the United States.
  10. The Dyrt: Offers a comprehensive database of campgrounds with user reviews and photos.
FAQ

How To Open A Hipcamp Account?

To open an account on Hipcamp.com, follow these steps:

  1. Visit the Website: Go to www.hipcamp.com.
  2. Click "Join Hipcamp": Located at the top right corner of the homepage.
  3. Choose a Sign-Up Method: Options include signing up with Facebook, Google, Apple, or using an email address.
  4. Enter Required Information: Provide necessary details such as name, email, and password.
  5. Verify Email: Check the email inbox for a verification link and click on it to confirm the account.
  6. Complete Profile: Add additional information to the profile, such as camping preferences and interests.

These steps will help create a new account on Hipcamp.com.

FAQ

Hipcamp Return Policy?

Hipcamp.com has a detailed cancellation policy. A host will have chosen one of these eight cancellation policies:

  • Super Flexible: Cancel anytime before check-in day and time for a full refund (minus Hipcamp fees).
  • Flexible: Cancel at least 24 hours before check-in day and time for a full refund (minus Hipcamp fees). No refund if cancelled less than 24 hours before check-in.
  • Moderate: Cancel at least 3 days before check-in day and time for a full refund (minus Hipcamp fees). No refund if cancelled within the 3 days before check-in.
  • Strict: Cancel at least 1 week before check-in day and time for a full refund (minus Hipcamp fees). No refund if cancelled within the 1 week before check-in.
  • Strict (14 days): Cancel at least 14 days before check-in day and time for a full refund (minus Hipcamp fees). No refund if cancelled within the 14 days before check-in.
  • Strict (21 days): Cancel at least 21 days before check-in day and time for a full refund (minus Hipcamp fees). No refund if cancelled within the 21 days before check-in.
  • Super Strict: Cancel at least 1 week before check-in day and time for a 50% refund (minus Hipcamp fees). No refund if cancelled within 1 week before check-in.
  • Super Strict (30 days): Cancel at least 30 days before check-in day and time for a 50% refund (minus Hipcamp fees). No refund if cancelled within 30 days before check-in.

The cancellation policy the host has selected will appear in the 'Getting there’ section of their site page. You will also see it again, and be asked to agree to it, right before confirming your booking or booking request. The cancellation policy corresponds to the 'check-in' time the host has selected. For example, if their 'check-in after' time is 2pm and they have a Flexible Cancellation Policy, you will get a full refund if you cancel before 2pm the day before. If you cancel at 5pm the day before your check-in, there will be no refund. If you are requesting to book a site, but you cancel your request before the host accepts it, you will not be charged and none of the above policies will apply. The pending charge on your credit card will be released to you within seven business days, usually sooner than that. Cancellation policies may be superseded by extenuating circumstances or cancellations by Hipcamp for any other reason permitted under the Terms of Service.

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